We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future.

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

Accuracy Notice

While BlackJack Welding strives to provide accurate product and pricing information, pricing or typographical errors may occur. BlackJack Welding cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, BlackJack Welding shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, BlackJack Welding may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

Technical Questions

Our knowledgable staff can be contacted here and they're always more than happy to assist you with any questions you have.

Website Questions

If you have any questions about this site or problems placing an order, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Recommend to a Friend

You can recommend any of our products to your friends by clicking on the 'Email' envelope link on the product detail pages. In the window that appears, you can provide your name, email and friend's name and email. Type any message for your friend and click "Recommend". We'll gladly send your message with a link to that recommended page to your friend.

Change My Order

If you wish to edit or change your order after it has been placed, send us an email explaining what you wish to change. If your order has already been processed, you will not be able to modify or change your order.

Cancel My Order

To cancel your order please contact BlackJack Welding. Alternatively, if you have registered on the site, you may login to access your order and cancel it online.

Order Status

To check on the status of your order, please contact us by email at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it , or alternatively, if you have registered on the site, you may login and follow the progress of your order. You will also receive email notifications of the progress of your order through to completion.

Please Read our Terms of Service before ordering online.